FAQ

Frequently Asked Questions

What sizes do you offer?

The Cozy Crittr Onesie comes in M, L, XL, and 2XL. It's designed with an oversized, relaxed fit — if you're between sizes or want maximum coziness, size up.

What colors are available?

One signature colorway: avocado green coral fleece with the pink-lipped, googly-eyed hood face. That's the Crittr.

Does it have a zipper?

No — it's an easy pull-on design. The hood's plush mouth opens wide, so getting in and out is simple.

How do I wash it?

Machine washable. Wash cold on a gentle cycle and hang dry or tumble dry low to keep the fleece plush.

How much is shipping?

Shipping is free on every order — no minimum.

How long does delivery take?

Orders arrive within 5–12 business days, which covers both processing and transit. You'll get a tracking email as soon as your order ships. Full details are in our Shipping Policy.

How do I track my order?

Once your order ships, we email you a tracking number and link. You can also visit our Track Your Order page.

What if it's not for me?

You have 30 days from delivery for a full refund — no questions asked. See our Refund Policy.

Do you have a discount code?

Yes — use code COZY at checkout for 10% off your order.

How do I reach you?

Email us anytime at shopkittdco@gmail.com or use our contact page. We aim to reply within 24 hours.