FAQ

Frequently Asked Questions

What sizes do you offer?

M, L, XL and 2XL. This onesie is sized by height, not by US clothing size — M fits 4'11"–5'3", L fits 5'3"–5'5", XL fits 5'5"–5'7", and 2XL fits 5'7"–5'11". Full chart on the product page.

I'm taller than 5'11" — will it fit?

Not properly. 2XL is cut for up to 5'11", and sizing up adds width rather than length, so the sleeves and legs will run short. We'd rather tell you than process a return.

What colors are available?

One signature colorway: avocado green coral fleece with the pink-lipped, googly-eyed hood face.

Does it have a zipper?

No — it's an easy pull-on design. The hood's plush mouth opens wide, so getting in and out is simple.

How do I wash it?

Machine wash cold on a gentle cycle, then hang dry or tumble dry low to keep the fleece plush.

How much is shipping?

Free on every order, no minimum. At checkout you can optionally upgrade to Protected Shipping for $5.95, which gets you priority replacement if your order is lost, stolen, or damaged in transit.

How long does delivery take?

Orders arrive within 5–12 business days, which covers both processing and transit. You'll get a tracking email as soon as your order ships. Full details in our Shipping Policy.

How do I track my order?

Once your order ships, we email you a tracking number and link. You can also track your order here using your order number and email, or your tracking number.

Can we order matching ones?

Yes — that's the idea. Two or more saves you 10%, three or more saves 15%, and you pick a size for each one separately.

What if it's not for me?

You have 30 days from delivery for a full refund — no questions asked. See our Refund Policy.

Do you have a discount code?

Use code COZY at checkout for 10% off, through August 21.

How do I reach you?

Email us anytime at support@cozycrittr.com or use our contact page. We aim to reply within 24 hours.